Returns & Cancellation Policy

We promise to refund any unused/unopen item you are not completely happy with when you return it to us in an unopen sealed condition within their original packaging by post within 14 days of receipt.  The products are your responsibility until they reach us so we recommend them being well packaged and return via a tracked delivery service of your choice. Once returned to us safely, a refund will be made to you excluding our cost for the original postage

If an item is being returned because it is damaged or incorrect for some reason, once it has been checked by our team, a refund will be made including a standard cost paid for returning by you. Alternatively a replacement item will be sent as per your request dependant on stock.

Please email us at info@theherbuguru.co.uk and we will send you full details on how to do this.

Returns Address

C/O Herb Guru
3 Orchard Way
Lower Kingswood
Surrey
KT20 7AD

United Kingdom